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About Us

Logos 150The Shock Shops are New Zealand’s largest chain of dedicated Steering and Suspension Specialist Workshops.

The Shock Shops are created to provide New Zealanders with specialist service and technical suspension expertise. Each Shock Shop owner is a dedicated professional, committed to providing you with specialist knowledge and expertise in a very specialist area of vehicle performance.

  • WHEEL ALIGNMENT & BALANCING
  • STEERING REPAIRS
  • SUSPENSION REPAIRS
  • SUSPENSION ENHANCEMENT
  • ELECTRONIC SHOCK TESTING
  • SHOCK ABSORBERS
  • COIL SPRINGS
  • SUSPENSION BUSHES

 

SSguarantee

THE SHOCK SHOP GUARANTEE

Tests have proved a vehicle with just one worn shock absorber can take another 2.6 metres to stop in an emergency. That’s the difference between stopping in time and a collision? think about it. Apart from increased tyre and suspension wear, you and your family risk serious injury or even death. Worn shock absorbers also reduce road holding, increase running costs and passenger discomfort. Did you know that the average shock absorber deteriorates after 40,000 kilometres, it’s a fact. Your Shock Shop specialist will ensure your car is safe with this 30 day money back guarantee.

OUR AIM TO 100% CUSTOMER SATISFACTION

The Shock Shop Staff are expected to be prompt, helpful and courteous at all times.

We will always:

Treat your vehicle with care and fit protective seat covers while we are servicing it.
Examine your vehicle with you and give you an honest appraisal of any work required.
Give on request a binding quotation (where possible) before work commences.
Ensure all work is carried out in accordance with strict Shock Shop procedure.
Inform you immediately of any complication or delay.
Examine all finished work with you before the vehicle leaves the premises.
Have available for you all parts replaced on your vehicle.

30 DAY MONEY BACK GUARANTEE!

The Shock Shop guarantees that after fitting a full set of Monroe gas shock absorbers to your car, you will notice an improvement in handling, comfort and performance. If you don’t notice a difference within 30 days, return them to your Shock Shop and they will refund your money.